Telephone Operator and Office Boy
10 Jan 2021
Telephone Operator Responsibility:
- Answers incoming calls.
- Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
- Places outgoing calls.Receives guest messages and deliver the same to the guest.
- 4. Logs all wake-up call requests and performs wake-up call services.
Office Boy Responsibility:
- The basic duties of office boys is that they help in performing administrative duties, serving beverages to staffs and visitors, handling various papers and electronic files, and greeting visitors too
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