Project Quality Management Notes PMBOK6 -Part 1

Free PMP Flashcards and Notes on Project Quality Management of PMBOK6 Part 1

Card : 1

What is Quality

The degree to which a set of inherent characteristics fulfill requirements


Card : 2

What is Grade 

   A category assigned to deliverables having the same functional use but different technical characteristics



Card : 3

Quality vs Grade

     While having low quality is always a problem, having a low grade may not be a problem.


Card : 4

Explain concept prevention over inspection.

You should always try to prevent defects from happening on your projects rather than dealing with consequences.


Card : 5

What is Deming Cycle

Plan, Do, Check, and Act (PDCA).

The PDCA cycle makes up the basis for continuous improvement or kaizen.


Card : 6

What is Marginal Analysis?

 Marginal analysis is the point where the benefits of improving quality equal the costs saved. 

When you invest in higher quality standards and improve quality on your project, you will decrease costs up to a certain point.


Card : 7

What is cost of conformance?

     cost incurred to prevent quality issues from happening


Card : 8

What is cost of non-conformance?

 cost incurred in order to deal with quality issues that occurs on your project


Card : 9

What is  Cost of Quality (COQ) ?

                         COQ refers to the total cost of quality, including the cost of conformance and cost of non-conformance


Card : 10

What is Project Quality Management

 It includes the processes and activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken


Card : 11

What is Plan Quality Management Process?

The  process of identifying quality requirements and/or standards for the project and its deliverables and documenting how the project will demonstrate compliance with quality requirements and/or standards


Card : 12

What is Perform Quality Assurance Process?

The process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used


Card : 13

What is Control Quality Process?

The process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes


Card : 14

What is cost-benefit analysis?

a cost-benefit analysis for each quality activity compares the cost of the quality step to the expected benefit


Card : 15

What is Cost of Quality (COQ)?

includes all costs incurred over the life of the product by investment in preventing nonconformance to requirements, appraising the product or service for conformance to requirements, and failing to meet requirements


Card : 16

What are the seven basic quality tools?

  • Cause and effect diagrams (also known as fishbone or Ishikawa diagrams
  • Flowcharts
  • Checksheets Pareto diagrams
  • Histograms
  • Control chart
  • Scatter diagrams


Card : 17

What is benchmarking?

involves comparing actual or planned project practices to those of comparable projects to identify best practices, generate ideas for improvement, and provide a basis for measuring performance


Card : 18

What is design of experiments (DOE)?

statistical method for identifying which factors may influence specific variables of a product or process under development or in production


Card : 19

What is statistical sampling?

involves choosing part of a population of interest for inspection.


Card : 20

What is the quality management plan?

a component of the project management plan that describes how the organization's quality policies will be implemented. It describes how the project management team plans to meet the quality requirements set for the project


Card : 21

What is the process improvement plan?

subsidiary or component of the project management plan. It details the steps for analyzing project management and product development processes to identify activities that enhance their value.


Card : 22

What are quality metrics?

specifically describes a project or product attribute and how the control quality process will measure it. it is an actual value


Card : 23

What are affinity diagrams?

(quality management and control tool) similar to mind-mapping techniques in that they are used to generate ideas that can be linked to form organized patterns of thought about a problem


Card : 24

What are process decision program charts (PDPC)?

(quality management and control tool) used to understand a goal in relation to the steps for getting to the goal


Card : 25

What are interrelationship digraphs?

(quality management and control tool) an adaptation of relationship diagrams. they provide a process for creative problem solving in moderately complex scenarios that possess intertwined logical relationships for up to 50 relevant items


Card : 26

What are tree diagrams?

(quality management and control tool) also known as systematic diagrams and may be used to represent decomposition hierarchies such as the WBS, RBS and OBS (organizational breakdown structure)


Card : 27

What are prioritization matrices?

(quality management and control tool identify the key issues and the suitable alternatives to be prioritized as a set of decisions for implementation


Card : 28

What are activity network diagrams?

quality management and control tool) previously known as arrow diagrams, they are used with project scheduling methodologies


Card : 29

What are matrix diagrams?

(quality management and control tool) used to perform data analysis within the organizational structure created in the matrix


Card : 30

What are quality audits?

a structured, independent process to determine if project activities comply with organizational and project policies, processes and procedures.


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